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Service Categorization - Real Business Value Delivered - Business Cases

Telecommunication Company

"State of the art Enterprise Portal delivering value built on an Service Oriented Integration strategy realized through Enterprise Domain Repositories"

IT Strategy

  • Established a modern, flexible Service Oriented Architecture aligned with its business processes.
  • The SOA implementation provides standardized and simple interfaces for internal, system and external parties.
  • Established Enterprise Portal based on "best of breed" portal framework which enables efficient multy-channel publishing and functionality extensions.
  • Established "software factory" based upon Enterprise Maven Infrastructure to enable efficient, frequent and high quality deployment of new features, services and processes
  • is a knowledge-worker company which ensures its employees a high flexibility in applications and tools to increase quality and productivity.

State of SOA Adoption

Decision of SOA establishment made late 2004 - "Architectural Pain"-driven through multiple mergers & acquisition with adhoc systems integration - Completed phase 4 (release 60) significantly more cost-efficient than competition - +120 H2A services delivered - +80 A2A services delivered - +30 ACS services delivered - +25 CS delivered - +50 (+65, +55..) data sources integrated

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Service Categorization values

  • Established an Enterprise Portal based on "Best of Breed" portal frameworks.
  • Provides cost-efficient publishing, functional enhancements and administration
  • Provides linear cost-efficientness in service development
    • +300 services in 4 years
  • Linear development and service cost (not exponential!)
  • Proof-of-evolvability
  • H2A services delivered and configured in multiple channels
  • Typically 3-6 channels for essential services
  • A2A services exposed for 3rd party partners and subcontractors

💡 💡 Enterprise Domain Repository is vital to IT Strategy today 💡 Categorized services provides the foundation for continuous IT-driven business value 💡 The evolvability promise of SOA is delivered and proven over several years 💡 A service universe based on efficient building blocks enables business opportunity

Bank

"Mainframe integration and abstraction through Categorized Services starts SOA initiative in Norwegian Bank"

State of SOA Adoption

  • Decision of SOA establishment made early 2006
  • Project-driven by the "Kundebilde" (CustomerOverview) application
  • Completed phase 1 with 2 developer resources from Objectware in approx 1 calender year.
    • +10 H2A services delivered
    • +15 categorized CS/ACS services delivered
    • +20 datasources integrated

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Governance

  • All CS and ACS services complies to sets of core governance policies, including;
  • Implements same patterns
  • Complies to same request response patterns
  • Supports evolvability
  • Coherent failover and operational capabilities
  • Ensures great service through a common usage pattern across +15 services in first phase delivery

💡 💡 * Service Oriented Architecture established in 1 year development time 💡 * Large integration challenges tackled 💡 * Project value realized at the same time 💡 * Major challenges lies ahead: complete SOA vision cannot be completed in scope of single project 💡 * Further potential can be realized through agile evolution of the service stack and implementation of additional services