I think I agree with law 3, Establish service ownership and Key Performance Indicators for your services, but an example of a KPI would be helpful
For a CustomerRepository service, you might establish a set of data quality KPI. I.e. how many of the customers which have been updated within the last 3 months. The completeness of addresses, email and phone numbers on the customer base, the collaboration between organizational usage and ownership of a customer segment and the like. Technical KPI like response time, availability and the service SLA/contractual parts are also easily exposed and helps the organization to maximize the value of their SOA strategy.
Relationship to other SOA strategies
-
Are there alternatives to this SOA Service Categorization? Which?
-
When do I need to start thinking about Service Categorization?
The Laws of SOA
Service Manifest
Design-Time Governance - SOA Design Rules
- [Question still to be asked..]
NB! Feel free to add any question you might have here